Terms & Conditions
- Terms Acceptance
This website is operated by Msdi-ltd. throughout the site, the terms “we”, “us” and “our” refer to Msdi. Msdi offers this website, including all information, tools and services available from this site to you, (Customer/User) conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
- User Liability
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, or having a different contract with Msdi Company as a partner, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
- Future Changes
Any new features or tools which are added to the current store subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
- Order and acceptance
Each order submitted constitutes an offer to purchase products. Any offer subject to Msdi’s acceptance and may be refused at Msdi discretion, for example in cases where:
- Orders cannot be processed due to an error in information you have provided B. There is an error on the web-shop relating to the products that you have ordered, for example an error related to the price or description of the product as displayed in the shop. C. The products that you have ordered are no longer available/out of stock.
After Msdi received your order, you will receive an email confirming receipt of your order. If by any reason you did not receive an email contact Msdi support before placing another order for the same product. You will receive an email once your order is dispatched confirming that your order has been For any further questions, comments, or concerns regarding Msdi purchase policy, please contact Msdi.
- Product Availability
Msdi will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Msdi may do so without first giving any notice of the changes. Changes made will not affect previous purchases/orders.
- Cancellation/Return policy
Msdi doing its best to provide our clients 100% satisfaction with our wide range of products. Along with the finest quality given, we are doing our best to maintain long-term personal relation with our clients.
However, every customer has his own unique needs and if by any reason you find our products not satisfying and not answering your needs please do let us know and we will do our best to assist and/or refund in case necessary.
- Refunds/Exchanges in case of a faulty product
If you wish to exchange or return for a refund a pre-order product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law and as separately informed by MSDI-ltd.
Product must be shipped back to Msdi Company for further observation. Shipping cost will be fully covered by Msdi. Please contact Msdi explaining which part came faulty, and ask for your full refund/exchange.
Adding a photo of the faulty product will contribute Msdi during the investigation.
- Refunds/Exchanges for non-faulty merchandise
You can exercise the right to cancel an order for pre-order product in accordance with and pursuant to applicable law and as separately informed by Msdi Company.
To return a non-faulty product please contact Msdi as soon as possible, and ask for exchange/refund. The related product must be shipped back to Msdi at your own cost, fully sealed, and untouched in its original package.
Msdi reserve your right to return any product within 14 days after the product is received.
- Force Majeure
We are not responsible for delays or any failure in performance resulting from acts beyond the control of Msdi-ltd, such as local post delays in services, wars, epidemics, governmental regulations superimposed after the fact, fires, communication line failures, power failures, earthquakes and any similar disasters.
- Personal Information
When you create your Online-Store shop account and place an order through the web shop, you will be providing Msdi your personal information. You agree that Msdi may disclose personal information to our database. Msdi will use your personal information to process your orders, and to deliver the merchandise ordered and for other limited purposes.
- General terms
The contract for sales of pre-order products will be solely between you and Msdi Company and is governed by the laws of Israel
- Contact MSDI
If you have further questions about these terms, please contact MSDI by submitting a “contact” form, or email us at one of our addresses.